Improving the Telehealth Experience for Boomers During COVID-19
BY STAFF MEMBER
June 10, 2020
More seniors are trying Telehealth every day. But will it stick? On this episode of our “TRAFFIK Health Update” podcast, Adam McCabe talks with Lead Strategist Kimberly Gossard, Account Supervisor Lauren Stupin and Creative Director Jeremy Troutt about how providers and health plans can improve the Telehealth experience for boomers to improve customer satisfaction and increase retention.
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